Crisis planning has become more important than ever for your company, thanks to the COVID-19 pandemic. Until this point, crisis planning hasn’t been at the top of the list of business priorities. However, we’ve seen how the pandemic continues to endlessly disrupt...
Getting motivated for the New Year can be challenging after indulging oneself with Christmas delicacies and New Year’s parties. Many people undertake resolutions both inside and outside the workplace to stay motivated. They aim to improve themselves and be a...
Manufacturing is the cornerstone of our modern economy. It consists of the production of goods through labor, machinery, and tools. In Canada, manufacturing accounts for over 10% of the country’s gross domestic product (GDP) yearly. This equates to over $354 billion...
Artificial Intelligence, or AI, was created and coined in 1956, approximately seven decades back. However, this term has only become of prominence in the past two decades. So much has transformed since then in computer science that we often forget how life was without...
Why do businesses allocate a team just for customer service? Do businesses nowadays rely on customer service to retain customers? Yes, they certainly do. You might think this is exaggerated, but businesses often underestimate the importance of customer service in...
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